U.K. fire and rescue services (FRSs) Hereford and Worcester FRS, Shropshire FRS, Cleveland Fire Brigade, and Country Durham & Darlington FRS have selected Motorola Solutions to deploy a new Control Room Solution (CRS) utilising a shared control room platform to allow the four control rooms to work independently as well as a collaborative services hub.
The new solution integrates workflows from initial call-taking to dispatch, into an intuitive and unified response system. It will standardise data and processes and provide control room staff with the ability to more quickly respond to incidents and be able to scale operations and capabilities in times of high demand.
