18 Sep 2014

Genetec™, a leading provider of unified IP security solutions recently announced the upcoming release of Sipelia Communications Management, a new module of Security Center that enables unified SIP (Session Initiated Protocol)-based communications between operators and intercom devices deployed throughout an organisation. Seamlessly integrated in Security Center (v. 5.2 SR7), intercom communications can now be intricately linked to security systems over any IP network. With access controlled doors, parking gates and cameras linked to an intercom system through Security Center Sipelia, audio and intercom communications will be able to become key components of any security strategy.

With the Sipelia Communications Management module, security personnel will be able to respond to calls, identify callers through live video and allow access through doors from within a single user application. Users can also initiate, forward or cancel incoming calls through an intuitive call dialog available inside the same security interface that they use for access control and video system activities. Thanks to call recording and logging abilities, security operators can also easily playback call sessions with associated video and access control activity for later analysis should an investigation be needed. This approach represents a clear step forward from the more traditional approach requiring operators to use different applications for intercom call management, access control, and video systems.