An innovative business intelligence solution developed by Morphean, a pioneer in Security-as-a-Service and cloud analytics, has helped Footasylum to dramatically reduce the number of delivery items reported missing by customers by 50%, and improve its courier success rate by 25%.
The video surveillance system, comprising network video cameras in parking areas, and utilising cloud-based analytics, now allows delivery queries to be checked and verified at the click of a button, representing significant savings while greatly improving the customer experience.
