Lush, a globally recognised brand of handmade cosmetics and personal care, entered Taiwan market in 2001 and established Lush Taiwan with its office situated in Downtown Taipei. Currently managing over 20 locations across the island and an online shop, the branch office also serves as the hub for stocking inventories and handling all the logistics arrangement.
As the product variety and the business grew over the years, logistics has become increasingly complicated, resulting in greater chances of making errors during packaging and shipment. To improve its operation efficiency, Benjamin Chen, General Manager of Lush Taiwan, contacted MESSOA to seek a network video solution that enables him to closely monitor the logistics process anytime. Mr. Chen also expected the solution to reinforce security to the office where valuable stocks are stored.
