Customer profile
ICA Group is one of the Nordic region's leading retail companies with about 2,250 own and retailer-owned stores in Sweden, Norway and the Baltic states. Founded in 1938, ICA today has over 20,000 employees and sales of over SEK 80 billion. ICA stores have different profiles, depending on location, size, and range of products which can include food, flowers, cards, DVDs, and other specialised items.
Technologies & integration
Aimetis software licenses: Standard, Professional and Enterprise
Results
1. Reduced theft
2. Revenue-generating opportunity with grocery product distributors
3. Improved customer service
ICA Group is one of the Nordic region's leading retail companies with about 2,250 own and retailer-owned stores in Sweden, Norway and the Baltic states. Founded in 1938, ICA today has over 20,000 employees and sales of over SEK 80 billion. ICA stores have different profiles, depending on location, size, and range of products which can include food, flowers, cards, DVDs, and other specialised items.
Technologies & integration
Aimetis software licenses: Standard, Professional and Enterprise
Results
1. Reduced theft
2. Revenue-generating opportunity with grocery product distributors
3. Improved customer service
Summary
ICA installs Aimetis video management and analytics software to reduce shrinkage, generate revenue from distributors, and improve overall customer service and satisfaction.
Business challenge
