Renowned for its beaches and amusement parks, Florida has become a hotbed of tourist activity. It is no wonder then, that the Orlando Sanford International Airport (SFB), known as Central Florida's Gateway to the Sun, is one of the busiest Airports in the United States. Established in 1968, the Orlando Sanford International Airport is perpetually frequented with heavy traffic, large operations, and almost two million passengers each year.
The business challenge
In an airport of such capacity, response time to incidents is crucial for effective decision making and thus, for ensuring the safety of personnel and visitors of the airport. Although SFB did employ an older commercial-grade analogue CCTV system to monitor security issues, this system did not have the functionality nor the capacity to properly archive video recordings, since it utilised VCR technology. This legacy technology imposed many limitations for security personnel at SFB, since not only were the playback of the tapes limited to proprietary equipment, but the image quality was extremely poor due to tapes being re-used and overwritten on a monthly basis. Similarly, there was no way of verifying that live camera video feeds were actually being recorded as anticipated, and manoeuvring amongst and extracting archived video was not deemed an easy or quick process.
Thus, in order to keep all business activities, employees and the high volume of passengers protected at all times, SFB's management knew they absolutely required a new system that would fulfil their diverse security needs.
Airport security needs