In 1981, the city of Calgary in Alberta, Canada opened the first leg of the Light Rail Transit (LRT) line for the city’s visitors and residents. Today, the LRT has more than doubled the number of stations, added two additional legs, and boasts around 95 million passengers per year. The system is now commonly referred to as the “CTrain” and includes 38 stations connecting 46 km of track. The three legs operate on 7th Avenue through the city’s downtown area, and the resulting ten-station stretch in this high-density area is a Free Fare Zone that reduces transportation congestion in the heart of the city.
The business challenge
