When the security team at Palmetto Health Baptist, an acute care Medical Center in Columbia, S.C., invested in an upgrade to their surveillance cameras from black-and-white to colour, they did so with the expectation that it would significantly improve the quality of video they were capturing. Unfortunately, this turned out to be the equivalent of putting new paint and tires on a car that really needs a new engine. In the hospital's case, the new cameras only made it more evident that its entire signal transmission and recording infrastructure was obsolete and that, without replacement, the system was simply not capable of providing the quality of picture and recording required.
With three medical office buildings, three parking garages, an employee office building, plus the five buildings comprising the medical centre complex itself, Bernard Bourne, security manager for the hospital, knew that more was needed to bring state-of-the-art security to this 21st century medical complex.