Partnership and obligation
Mutual trust, a customer-friendly approach and close ties to the public administration are the columns on which the success of the Kaiserslautern municipal savings bank (Stadtsparkasse) is based. Customer-friendliness in this context not only means competent and face-to-face consulting services, but also omnipresence: 20 branch offices and six self-service terminals all over town guarantee fast service virtually around the corner for every one of the more than 100,000 Kaiserslautern inhabitants. Responsible for this success are the 270 employees of the savings bank who have generated a balance sheet total of approximately 850 million EUR in 2002. With its regional roots, the municipal savings bank considers itself to be more than just another bank. Participation in local activities is very important as the bank feels close to the Kaiserslautern residents, its businesses and the city's economy. The municipal savings bank supports activities in the fields of economic and structural development as well as public welfare. It also supports charity organisations, sports and cultural events, and many youth and science activities.
