As is the case with any medical facility, East Texas Medical Center (ETMC) has a great need for reliable security solutions. With patient and staff safety at the forefront of their business, ETMC’s security team is responsible for managing a comprehensive security system across their multi-facility healthcare organisation. Not only is that security system necessary to protect staff and patients, but also ETMC as an entity. The propensity of questionable incident reports among patients, including on-site injuries, can be cause for costly litigation processes.
Because of an outdated legacy system, reliable footage to combat claims was often unavailable, so ETMC began searching for a solution that would help them avoid the costly processes necessary to verify claims across numerous facilities, while bringing additional value to their business.